Dear lynda and scott,
Kobashi is fabulous and you guys are awesome. Once again the beautiful oils arrived on my desk safe and sound and im very grateful about that. it has been a very good experience dealing with your company and i shall be placing more orders in the near future.....
thank you very much, keep up the swift service and the high standard
regards, Lamees
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Greetings from Toronto, Canada.
Just wanted to say thanks for the great Lime gift oil - it smells wonderful. I was surprised to find the essential oils I ordered arrive so soon - they were only ordered late Thursday night. Looking forward to trying out all the oils and the Frankincense water.
Regards, Wendy Sing Gen
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Hello Kobashi people,
Thank you for the wonderful neroli oil! It smells wonderful and I felt calmer just smelling it. Also thank you for the free eucalyptus oil. I like it too. I like the quality of oils I got ( and the speed and care with which they were shipped) and I will certainly add you to my list of essential suppliers.
Best, Kay
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Lynda & Scott,
I received my order yesterday. Thank you for the free eucalyptus oil! I immediately tried my new oils. As usual, I was not disappointed with the results! I love the blended oils, and I am glad that they are now on the order form. It is with pleasure that I recommend your site to others, and I look forward to planning my next order!
Sincerely, Maria Camarillo
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I truly love your oils! Having all the products listed on the order list is very helpful. Now I can easily order the special blends and other products. I look forward to reading your newsletter.
Sincerely, Olga
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Dear Sir or Madam
I am an IFA-registered Aromatherapist, and I have been practising in London since 1998.
I have great respect for the quality of your oils their energy is wonderfully pure and clean (partly, I suspect, as a result of the care and respect you and your suppliers show them in the processing).
Thank you. Kind regards,
Andrew Sherratt
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Hi,
I just received my order yesterday, and again, I am amazed at how quick and efficient your service is! Thank you so very much...and for the gift oil as well.
Sincerely,
Janice
(order # CF691)
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I want to thank you for the quick processing of my order, and the oils arrived well packed and on time according to all of your information. They arrived here in Oregon in 7 days from when you had sent me the email on the 18th when my order had been processed. I was somewhat reluctent to order from overseas, but to my surprise the shipping was cheaper than what it costs me to receive my oils that I order from two states away! The email information and genuine felt concern for my satisfaction was excellent and very welcome, also the prices and quality are also great. Thank you again and I will pass on your good business to others whom I share my great afffection for the life enhancing properties of essential oils! Thanks again,
Pat Campbell
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Dear Scott,
I did find the oil stuck in the packing, I apologize and am wondering if this is what happened the other time. I wouldn't dream of not ordering from you because I love your oils!
I am sorry for the confusion!
Sherryl
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I received the parcel yesterday. Thank you for your quick delivery. It only 6 days from U.K. to JAPAN !!
Thank you for free oil(CITRONELLA),too.
I will buy again soon.
Best regards,
Mika Miyamot
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A friend came over yesterday and we did some "nose" comparisons of yours with other brands--I had already done some myself, but she tested blind and chose yours over the others in almost every case. kudos to you, she willsoon be a new customer. Her daughter may too as she lives in your fair country.
Joan
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Dear Lynda & Scott,
I am placing another order with you, I liked the oils from my first order so very much! In my first order I received the large chest, which I think is perfect! With the oils I have just ordered, it will also be nearly full!.
~annie
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Thank you for a real fast delivery. I love my Neroli-frankincense cream.It feels wonderful on my face. I have sensitive skin and it is very hard to find something that doesn't turn me red. My daughter used the Soap-base with Tea Tree in it. (Just a few drops) She loved it. I also showed my oils to my Naturopathic Dr. I think she should be introduced to a company with nice oils.
Susan, Louisiana
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Dear Lynda & Scott
I am really amazed! I placed an online order on Sunday evening and received
the order today, Wednesday! All the oils I purchased are wonderful, and I love the bonus oil you sent, as well. Thank-you so much! You've definitely won me over! A friend had asked me to include an order for herself with
mine, and she is also impressed. You'll be getting return business from both of us!
Sincerely,
Robin
Missouri, USA
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Subject: received oils!
Hello,
I received the parcel of essential oils about noon today. Thank-you! That is very quick delivery time!! Since I am at work, I only opened a few for a quick aroma indulgence. Wonderful! Yummy to the nose!I will get them home and give them a thorough going over and let you know. So far, so very good!
Thank you very much!
~annie
Received this order today. It was a bit quicker this time. I ordered on Saturday and it came today. Thanks for the free eucalyptus oil (good timing my son has a nasty head cold). Thought I should let you know that the sweet almond oil, leaked quite a bit during shipping. The package arrived quite oily. No problem, although it made a bit of a mess, the bottle was mostly still full. Thanks, Barb Ernst (I look forward to my next shipment - already on order).
Dear Barb
Thanks for getting back to us. Sorry about the Almond leak. It may have been over filled. Airplane pressure and temperature changes can cause expansion and contraction. Fortunately this is a rare occurrence. We are doing everything in our control to stop this event. Perhaps a combination of elements, including over zealous tightening of the bottles, can give pressures the extra edge.
best regards, Scott
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hi, just want you to know that i had placed an order before this one. i was waiting to see how it went before i ordered more. well, i want to say that i was so pleased. the order arrived promptly, before i expected it, actually. the oils seem to be of the very best quality. i have purchased oils in the past from other sources. because i was so pleased i placed another order. at this point i am very happy with the service and quality of these products. ........bonnie bierly...usa.
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Subject: Of course you can use my letter!
I just want to say I love your website & can't get enough of it.
I have recieved my essential oils from my last order & I absolutely love
them. I have been studying essential oils for about 9 months & I am
so glad to have found your website. I am anticipating this
shipment to make some new aromatherapy mixtures & frangrances.
Thank you for my free gift oil! Last shipment I recieved Orange
essential oil & I was so happy to recieve a single scent essential
oil! I couldn't wait to place my most recent order, thanks for
doing a wonderful job & supplying such high quality pure essetial
oils.
Yours truly,
Trinice Aponte
Future Professional Skin Care Therapist
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I have received the delivery, thank you for this very fast service. I will definitely buy oils from your company again.
I wish you a merry Xmas (or Solstice or whatever) and a happy New Year!
Elisabeth
My order arrived today . Thanks
so much. The service was excellent.
Am anxious to try my gift oil.....HO LEAF.
After the holidays, I will be placing another
order.
May your holiday be very enjoyable!
Merry Christmas!
Elaine Pictor
Fairfield, OH.
U.S.A.
Dear Elaine
Thank you very much for getting back to us. Have a wonderful Christmas!
May we use what you have said? Would you like us to include Fairfield, OH. U.S.A.
--
Yes, of course you may use what I said in my
e-mail. It's okay with me if you use Fairfield,
OH and U.S.A.........whatever you wish!!
Best wishes for a peaceful holiday.
Elaine Pictor
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Hi there,
yes i did receive your package yesterday and am very pleased with the oils and the extra ,what a nice warm gesture. thanks again. i will buy again.
Marlene
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Thank you guys fo all your info. I don`t think I`ll have problem recieving the oils, never had before.I love your oils. So far they best on the market for me. My husband order from the other company last week to surprise me and I ask him to" please cancel now I only go with kobashi " : ) And I also heal a lots of people with them here in Central America for free, because they so poor. I can`t charge them. And it`s so fulfilling! Thank you. Good to do business with you!
Tatiana
Dear Tatiana
Thank you for your reply. It's is very good to hear from you. The world needs more people like you.
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Hi Folks,
I received my oils in exactly seven days from the date of my order. This
quite surprised me as the post to Bahrain is notoriously slow. I appreciate
the Lemongrass oil gift which was a very pleasant surprise as it is one of
my favourite oils and I was going to be ordering it next. All of the oils
are lovely. They have a remarkable intensity which really bossoms on
vapourising.
Every now and then, I come across a company that gives me a great vibe. I
have to say I got a wonderful feeling from your site and appreciate your
sense of ethics, and commitment to nature, your product and your clients. I dont think these things can be faked.
I have already recommended your site to a close friend who has remarked on the better prices you offer and was impressed with the reasonable delivery period.
Kind regards
Kelvin Appelgren
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Subject: Oils Received!
Hello!
I wanted to let you know that my order reached me here in Cincinnati in six business days! I am really pleased with the oils--the sandalwood is top drawer. I have passed your website on to others and plan to order more in the near future. Thank you for your commitment to keeping these oils so pure, yet affordable.
Donna Cooley
Dear Donna
Thank you for telling us when your oils arrived. Thank you for the compliment on the Sandalwood and telling others about the Kobashi web site.
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Aloha!
I just made a new wholesale order.
Please send me an adjusted invoice when you can.
Thanks again for the great oils & service!
Mahalo Nui Loa!
Rev. Brad Charlevoix
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Subject: Re: kobashi.co.uk Purchase Request Received
Hi,
Received the package in good order today - thanks a lot!
Best regards,
Beatrix Poon
Dear Beatrix
8 days to Hong Kong, respectful, but we'll have to try harder than that.
Thank for getting back to us, glad you're happy!
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I just recieved my Kobashi oils yesterday, and I have to say they are wonderfull. I have used Dr. Gary Youngs Young Living oils, and I feel that I am paying for more than essential oils (for example I think I am paying for their business trips so they can brainwash us on their beliefs). He speaks on how he was inspired by other countries, but I am not sure if he has adopted all of their science. Nor does he offer any recommendations on what companies offer the oils that inspired him to start here in America. One of Young Living's mottos is "if you cant eat it, dont wear it" and I have to say I dont agree with that statement at all, but it is convincing alot of people that they are the only ones who offer pure organic non-toxic oils. I love Kobashi prices and value. I got a free gift of patchouli and it was one of the best gifts I have gotten in long time. Also, I ordered the lavender and I personally think it is better than any lavender I have ever used. Not only did you send me a free gift and great oils, you also provided me with a fact sheet on the oils to ensure proper use. I was wondering if you have any books or other info on your oils. I am hooked and will continue to be a customer and friend.
Thank You! Thank YOU! THANK YOU!
Kindra
Fairbanks, Alaska
Dear Kindra
Thank you very much for appreciating all our hard work. Book by Shirley Price, Patricia Davis or Valerie Worwood are good. With any subject it is best to cross reference and do personal research. Someday when we have time we may write a book to sell, but if you read information in the cart and on our web site, it has just about as much information as a book for free. More information will be provided in the future, but right now we are just trying to keep up with the orders. Have you read http://www.kobashi.co.uk/oil_info/exercise1.shtml
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Hi.... I just wanted to say how greatful I am for your company. Young
Living has good oils, but Gary Young is just out of reach for most of us, in
his prices. I have thrown money away on some of the "discount" oil
warehouses, here....NEVER AGAIN!! You have a customer here, for good. Your
oils have always been the best, and the prices are reachable for the
everyday person. You also have a dependable and affordable shipping program
that allows us the opportunity to buy from you from long distances. Thank
you. Sincerely, Denita
Thank you Denita
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dear Lynda & Scott,
today i received the oils. they, miraculously, arrived right on my desk, its very unusual for saudi arabia. the last time i ordered them on the net (from Canada), i had to pay custom's duty and literally fight for them at the customs. it was such a relief to receive them within a week and in perfect shape ! im very happy with the service, the shipment period and the shipment charges..........the oils are no doubt very good ! im not sure which 5ml extras i have received as a gift even though the quanitities of the two 2.5 mls that i requested, seem more.....anyhow, it has been a pleasure dealing with ur company and i definitely want to buy more from u in future.
thank you very much
Lamees
Dear Lamees
It is very good to hear what you have to say. We thank you very much and are very glad that you are happy. It will be good to hear from you in the future. We are in this for the long term and will do whatever possible to make you happy about Kobashi Essential Oils.
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love your oils , they are the best on the the market with the best price .
roger
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Hello,
I received the parcel yesterday. That is only 5 working days to reach Singapore! I'm really glad because we'll be having guest over our house tommorrow evening; and I would be able to use the oils.
The organic lavender is really great. This is the first time I smell such true quality lavender oil and I've tried quite a few in the past. Its certainly not the nicest smelling one but there are depths and roundness that indicate something living and complete in it. I'm very statisfied with this one.
Will feedback on the thyme + basil after I use it for awhile 'cause I've no previous experience with them to compare to. Have not open the rose and neroli yet, so no comment on those also.
Thanks for such efficient service.
Regards
S.F.
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Subject: Re: wonderful oils
Hay Linda & Scott,
I received my order just fine. This is not the first time however that I have used Kobashi oils. I have been involved with EO`s now for over a year, being introduced to oils through a friend who used Young Living oils. I loved the oils and what they did to change my life. All I knew about EO was what I learned from YL. My passion for the oils took me to other sources to read anything I could get my hands on about EO`s and aromatherapy. With all this research I had been doing it didn`t make sense to me that the
only quality therapeutic oils available was through YL as they made it sound. The cost of their oils was killing me! So I started looking else where. And I looked everywhere I could think of. While searching the net I came across many companies but none sounded good enough for my fears I had. Until I found your site. You just sounded to me that you care allot about keeping the oils pure and therapeutic and I liked your philosophy on this world we live in and our responsibilities we have to keeping it the best it
can be. Your company I felt was worth giving a try.
My daughter is also very into using EO`s and also skeptical about trying other companies, being sold on the quality of YL as I was. But she too wanted an alternative place to buy oils. Being I didn`t have a credit card at the time and she did she made out first order for us. And has continued until recently when I was able to purchase for myself.
After trying your oils I was so excited I had to tell everyone I knew who used EO`s to try kobashi. Your oils had wonderful therapeutic effects and I knew then that your oils are as good [maybe better] than YL. And I must tell you that everyone here has tried and love your oils. The amount it cost me to buy oils from you are more than half of what I spent before. I only wish that I could get from you more carrier oils and things of that nature being I do a lot of my own blending. I am totally sold, and satisfied with kobashi. I am also very grateful for the free oil you always send. Its always exciting to see what comes with the orders. It is a pleasure doing business with you. You are tops on my list and will continue to tell all that I know about kobashi and your wonderful, therapeutic oils.
Thanks for being there......Sharon
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Hello!
I just received my oils today....Monday,August 11th! I am so very pleased......I can't believe that I can order fomr across the ocean and have it get here before a week is up!
Thank you for the citronella oil!
My deepest thanks,
Carol Ann Howell
Dear Carol
Yes the postal service is a great tool that most take for granted. Concidering we send thousands of parcels without a fault, this is a great system.
Best regards, Scott
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From: "Rick&Debbi Schaefer"
Hi guys it's me, just wanted to let you know I got my oils today Fri. 8/8.
I recieved confirmation of them shipping out on Mon. 8/4. Great Job! I got them with in the same week, all in good condition, the rose hydolate smells like I'm leaning over the bush. I have several orders for massage blends and foot spray that I needed them for, so I'm off to my work shop. Thanks again and I'll be back next month.
Keep smiling and God Bless
Debbi Oils Of Joy
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Subject: Excellent to hear of the disappearance! Re: order
I want to thank you for my order received in five days. I ordered the German Chamomile. I am using it to help my psoriasis. I have mixed it with Ozonated Olive Oil. Already the scales on my skin are disappearing. This is the 4th day. I was very impressed with the speed of delivery on the order. Thank you so much.
A very happy customer. Georgiana
Dear Georgiana
Thank you very much for getting back to us with your experience, which is excellent to hear.
May we use your testimonial.
Thanks, Scott
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Thanks, Scott!
Also, just wanted to tell you how much I love Kobashi Oils! I was an avid fan of Young Living, but now my clients and customers ask for Kobashi by name. They refer to it as 'the gold oils'! Even though they have gold labels, I figure they mean the quality! Clients who wouldn't use the oils before, are asking for them, too!
Thanks so much for being there!
Sincerely,
Martha Monsees
Director
The Trinity Center ~ A place for Holistic Living
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From: Majdich
I love my oils. Also, they came not one of them broke. they are great oils. Sharon
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From: "Meri Albright"
I have just gotten my first shipment. I used to be a customer of young living, but not any more. I can't tell the difference between the oils, but the prices are much better here. It cost me less than half to order through kobashi compared to young living.
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Hi!
I just wanted to tell you again how much I love your products! Every single oil that I have purchased from you has been of the highest quality and always at the best prices I can find. Not to mention your incredibly cheap & quick shipping!
Thanks!
Lynette Squillante
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Scott-
I got my order and am VERY pleased. I love the diffuser!
You might, however, want to look into using recylable or bio-degradable packing materials. People that buy this kind of thing tend to be more environmentally aware. I think it would more more in keeping with your company's conscious profile
all the best to you
Michael
Hi Michael
Thanks for the reply. Glad you like the products.
We have tried more environmental packaging in the past. This has been an ongoing dilemma. We tried wheat starch puffs, but we had more breakages, as they crush on shipping and they attracted rodents. Also many are too heavy such as wood wool and recycled cardboard, which we still have in stock and use when appropriate. Our parcels can weight from a letter to 600 kilos. I have looked into getting a machine that inflates PP bags at different sizes, but it wasn't cost effective and I don't think it would have achieved much. We do have a paper shredder and all of it ends up in packages sent. We also purchase recycled boxes and shredded paper from Mike Stone a local recycler. The bubble wrap we use is the thinnest we can find that won't collapse, as we tried thinner and we had increased breakages.
Recently we purchased ten thousand 100ml PETG cobalt blue bottles. The supplier of our 25,000 250ml PETE cobalt blue bottles said they would not put the recycle symbol on the bottle because by law they didn't have to under 100mls. I paid another company to put it on the bottom of the bottle we just received.
The mixed feeling thing about this planet and our present incarnation: companies (people) have to survive and decay, just as the animals in the wild and the super novas generate, survive and decay.
It would be nice to find a light weight, strong and recyclable material that is biodegradable. Recyclable and biodegradable is a hard feat to achieve, as the more biodegradable the weaker the recoverability, if we are speaking of packing materials. But out of this puzzle there is always an answer.
The heavier a package gets the more fuel it takes to run the trucks and planes: such as when using glass. Think if you add a pound or two to the millions of parcels sent every day; how that would contribute to fuel emissions. Also when the weight of the parcel goes up the prices for the products goes with it.
Todays best compromise may be using lighter recyclable products, that for now have to stay in the chain of recyclables. I'm always open to something that will work. If you have any ideas I will be open minded to them.
--
If you have any queries or if I can be of further help, please don't
hesitate to e-mail acart @ kobashi.co.uk
Best Regards,
Scott Ballard
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Dear BJ
Nursing homes bring up for me the last days of my grandmother. I wish she could have stayed at her own home. When I see Lilac trees in spring time I remember my grandmother. I'll always grow a lilac where I live.
--
If you have any queries or if I can be of further help, please don't
hesitate to e-mail acart @ kobashi.co.uk
Best Regards,
Scott Ballard
To: "BJ" <beege
Subject: I'll always grow a lilac where I live.
I have ordered from Kobashi for a few years now...some of my comments are still listed on the testimonial pages. I am asked almost daily about how "wonderful" I smell...and what I'm wearing. I tell them "Kobashi" oils and to just go online...they are a company in England whose oils and customer service is extraordinary. My oil order this year is a little later than usual. I usually order in early Spring but we have had both our mom's in nursing homes this past year...one has passed away and the other is doing better. When I walk into the facility the nurses and social worker say they know I'm in the building because this wonderful aroma fills the halls. When mom was passing we diffused oils in her room to lift her spirit home. The aromastones are easily transportable...Thanks again for bringing these quality oils to the marketplace.
BJ Utgard
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Sorry I didn't check my mail for some time I got the
oils just fine, they are GREAT!!!!!!!!!!I will be
ordering more soon. Lisa Marie
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From: "Rick&Debbi Schaefer" To: "Kobashi Essential Oils
I can't thank you guys enough, you are abosulutely delightful to work with.
I'll be placing an order soon, for now I need to get back to my other buisness of designing peoples kitchens and bathrooms so I can make money to
order more oils!!!!!!!!! Have a grand day, and God Bless, Debbi
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From: "PATRICIA G-DUBOIS" <
Subject: Received the shipment
Dear Scott,
Thanks for sending me the shipment with the free Myrrh, which now reminds me of the true Myrrh I was expecting! Thank you also for the orange bottle.
I was delighted by the jasmine absolute, which is truly divine. ÊI had a jasmine absolute from another supplier and there is a huge difference. ÊThe one I had was from Egypt. This one seems more authentic than authentic. It penetrates the senses, and after inhalation, gets into the mouth like a candy, very sweet indeed!
I was less impressed by the dill, which has a heavy undertone, what I was not expecting. I thought it would smell like sweet Fennel, but it is much less fresh and aniseed like
The Neroli is great, as far as I was expecting it, and so are the other essential oils.
I received the shipment the 9th of this month, so I think one week after ordering, what I am very happy with. I consulted another site (Aqua oleum’s, and the shipment price starts at 20 US dollars for Australia, which is very discouraging
Maybe the box is made of pure gold, too?)
I will be happy to be able to trade with you in the future!!
Best regards
Patricia
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To: "Rick&Debbi Schaefer"
Subject: Thank you very much for your great testimonial. Re: Receipt of Oils
Hi, This is Debbi, I just wanted to let you know I received my oils today Fri. 5/2, I had ordered them just the weekend before. They were in fine condition, no breaks etc. upon openning each and everyone of them they smell luscious! You sent me a free 5ml of Orange oil and I would like to thank you, that was very SWEET of you I will enjoy it! I also ordered Frankinscense tears which I am burning right now, the auroma is very relaxing as I sit in my office toward the end of the day. I had bought some tears here locally and was surprised when I opened the bag and there was no aroma. When I openned the bag that you sent me there was a very pleasant aroma so I think I got had here locally. I always have my orders sent to our retail cabinet store in Hampton Falls, NH but we live in Exeter, NH which I believe your town is Exeter UK is that correct? Small world. You are
welcome to use this e-mail on your web site I would like to let everyone
know that these are beautiful oils that you sell, precious treasures and I thank God that he gave him them to us to enjoy. Have a great day and I'll be ordering again soon. Debbi
Dear Debbi
Thank you very much for your great testimonial.
Yes we live near Exeter. Many people from this area must have migrated to NH many years ago. I love NH. I have skied there as a Teenager.
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To: "Margaret & David"
Subject: You're welcome. RE: kobashi.co.uk Purchase Approved
Thanks for the oils. I received them today, April 30
Hope you had a good time in Portugal.
Regards,
Margaret
Dear Margaret
You're welcome.
Yes, we had a great time. The sent of Bitter and Sweet Orange Blossoms were heavenly. Got to walk amongst eucalyptus and pine groves. We found acres of wild thyme and Juniper along ocean cliffs. We found many abandoned groves of Lemon and Orange. The Algarve ( south west, Portugal) has many nice beaches and restaurants. A very good restaurant on the beach in a secluded cove is Zavial Restaurant and the Owners name is Ernesto. Another is the Boia Bar in Salema. Also did some business visiting essential oil producers and took lots of pictures; some will end up on the web.
Your parcel left on on the 22st of April. 6 working days to Louisiana is pretty good; we should have sent it out sooner, maybe we'll do better next time.
--
If you have any queries or if I can be of further help, please don't
hesitate to e-mail acart @ kobashi.co.uk
Best Regards,
Scott Ballard
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Hi there, this is Stormy again and I just wanted to let you know that I did receive my order on Monday, march 31st. Thank you for the speed of the delivery. You customer service is excellent and I am really enjoying your essential oils. I have taken and compared the geranium and the frankincense with the same oils from young living oils and I can not tell the difference between them. To me that is just wonderful because I like your prices better and I also get a good vibe from you guys. Thank you again and keep up the good work!!!!!!!
Signed,
Stormy
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From: "simon" >
Subject: Wholesale price
Dear Sir,
We are a trading company in Hong Kong and our friends in UK told us that your company provides, may be, the best essential oils in the world. We would like to be your distributor for Hong Kong market and would like to have your product catalogue and best offer for that business.
If you are also interested in selling essential oils to Hong Kong and South East Asia market, especially the China market, please consider us. We are looking for long term business relationship with Win-Win situation.
Should you have any question, be free to let us know.
Awaiting for your reply soonest.
Best regards,
Simon Chan
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To: "Debbi
Hello over there! Just wanted to let you know I received my oils all in good condition. I got them 6 days after the order was placed. They smell wonderful and I love your prices. Thanks so much I'll be ordering more, I keep running out! Till next month Debbi
Dear Debbi
This is what we love to hear!
Dear Debbi
Considering your parcel left for America on Thursday the 13th of March and received on the 19th, this is only 4 working days, which is very good. Yes the oils are low priced for what Kobashi is offering. I hear this frequently. Over the past 16 years we have absorbed price increases and kept prices relatively stabile because of increased bulk buying. This month I purchased a 1/2 ton of frankincense tears and had them distilled ourselves.
We also purchased a 1/2 ton of Myrrh which was not as sampled. This reiterates the need for proper testing even when you are distilling the raw material, even more so when you are not. The Gc-Ms test showed it to be a variety of frankincense, for which I will identify the Latin name and chemical type.
After you have used the oils for a while we would love to hear your feedback.
--
If you have any queries or if I can be of further help, please don't
hesitate to e-mail acart @ kobashi.co.uk
Best Regards,
Scott Ballard
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Good Afternoon,
Just a quick note and thank you for the excellent customer service
I received from you.
I just received Order Number: CE462 and everything in great shape.
Thank you and Have A GREAT Day,
Patsy Goins
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Subject: Re: Receipt of Oils
I wanted to let you know I received the oils I ordered on Feb. 18, I received them within 6 days in good condition. They smell very nice, I'll write later after using them for awhile. I have quite an extensive collection going that are Young Living Oils, the cost of your oils are much less. I like the fact that you show the GC/MS testing on each label.
I don't want to say anything bad about Young Living Oils because I do think they are so much nicer then the ones I was getting at the local Health Food Store. So the jury is still out. I'm very glad I found your web-site, and I would like to know how I can find ingredients and pricing for other products you sell, like the shampoo, oil bases, moisturizers, etc. I have searched the web quite a bit and I can only find your essential oils. Please direct me to the proper site. Thanks again for your prompt service, I was out of Patchouly for about a week, so I was glad to see it arrive!
Back at you soon. Debbi
P.S. You are welcome to use this e-mail on your testimonials if you like, I'll be keeping in touch with you. Please don't print my e-mail address though.
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Outstanding! Thank you!!!! I can't believe you were able to accommodate this request for a change (I made a mistake when I ordered and meant to order the Organic Lavender)......Thanks for your attentiveness and stellar customer service! I can't wait to try your product! Sincerely, Barbara Laible
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Hi! This email is to let you know I received my order today.. Please ignore previous email which a copy of is attached. Thank you once again. The oils are helping me to sleep and stay calm at work, as well as invigorate me when I need it. Thank you for making a truly pure product. I'll be spreading the word as I teach others about aromatherapy. I'm am happy to discover these wonderful gifts of nature. Loire
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Just want to say thanks so much for filling my order so quickly. The essential order arrived in perfect shape and in time to use for one of my clients. She was delighted.
Thanks for being there when we need you and do keep up the good work.
My best to you,
Pat Stokes
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Hi!
I have ordered your products before & love their purity. Could yoiu kindly advise regarding your company's stand on export market & whether you would be interested in representation for the asian region.
thanks & regards,
Jason Gan
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To everyone at Kobashi--Thank you for your great service! I love your products and found them to be excellent! I've placed my second order with your company. I Thank you for keeping your prices honest and affordable. I love the great quality of the essential oils I've received. I look forward to continue my business with Kobashi.
Sincerely,
Tammie Polley
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Subject: thank you for your swift delivery
Thank you for your swift working and good oils.
I received the oils yesterday, and it is beyond my expectation.
And thank for you free gift,also.
It's good to me for new year's present.
Happy new year!
Dear Youngsik Kim
Thank you for your letter. It's very appreciated!
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Thanks to all of you as well. May this year bring Peace, happiness and good
health to you all!!!
Sincerely,
Beth
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Scott, Lynda, and Lily,
A very happy New Year to you as well! This holiday season has been a long
one at work and I can honsestly say I couldn't have made it through it
without your products. I'm looking forward to doing more business with you
in the upcoming year!
Jacob
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Absolutely. I hope that my words encourage
people to purchase your oils!! They won't regret
it!
Happy Holidays!
Heather Wood
---- Begin Original Message ----
Sent: Thu, 12 Dec 2002 16:10:53 +0000
Subject: Thank you for your kind words. They are
very appreciated. Re:Thank you!
Dear Heather
Thank you for your kind words. They are very
appreciated.
May we put them in the testimonials?
>Dear Scott and Lynda,
>Sometime this summer I stumbled upon your
>website and was immediately intrigued. I work in
>a store that makes it's own all natural bath and
>body products from scratch and so I've been
>learning about aromatherapy along the way. Once
>I felt comfortable enough with my own
>aromatherapy blends, I placed an order with you
>for my "basic" oils. I want to tell you that
>I've used a number of different oils at work and
>I've become a believer in Kobashi essential
>oils. Your integrity and quality of essential
>oils is wonderful. My plan is to become a
>certified aromatherapist and I guarantee that I
>will continue to order your oils for my
>blends. Thank you so much!
>Heather Wood
>Clarkston, WA, USA
>
>
>"Man did not weave the web of life - he
>is merely a strand in it. Whatever he
>does to the web, he does to himself."
>Chief Seattle, 1854.
>
>"I think the environment should be put
>in the category of our national
>security. Defense of our resources is
>just as important as defense abroad.
>Otherwise what is there to defend?"
>Robert Redford, Yosemite National Park
>dedication, 1985
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Thank you..very prompt service...received goods today
Eileen
-
>
> Hello Eileen Guinee,
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I just placed another order, oils are selling great!
Thanks,
Heather
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hello kobashi, i want to thank you for your excellent service and quality oils. what impressed me most was all the bottles have a built in drop dispenser. keep up the good work! barbara n. vassar, usa.
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Dear Scott
Thanks for your efficient, I received my essential oils yesterday. It surprise me that I can received them so soon.
Best wish to you and your colleagues.
Olivia
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Just rec'd your oils I'm truly impressed !!!!!
1. I've been working with Frankincense for over a year now .......so I know Frankincense Essential oil. Your oil is of excellent quality.
2.Your speedy del time was excellent just a few days and my order was here from another Country no less ! I'm impressed
3. I have told my sister who lives in England about your oils......she uses only good quality oils for her beautiful hand made soaps and creams. What a small world we live in !!!!!!!!
thank you so much again for your wonderful oils and my free gift I will be doing more business with your company again and will tell others of your oils.
Linda
Dear Linda
Thank you for your reply. glad to be of service.
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sorry!
i had another email from you. it is taken care of.
i will say that this is the second time i have ordered. i have used another company's oils for years. i do not like the politics of that company. it was very frustrating loving their oils so much, but disliking dealing with them. i have searched and searched for comparable oils. yours are the ones that i find the closest to them.
thank you!
mary fullen
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I recieved your oils yesterday I am very impressed with the service I tried the tea tree oil and it works great and the others smell wonderful thanks again for your prompt service
Dinah Pepin
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Hello everyone,
I must say that I was so excited when my order came right before I was to work on a few people in NJ. I have been doing bodywork with essential oils for almost 5 years now, and have been having wonderful results with the oils I had been using. I do body/mind defusions and the oils are the catalyst for the work. I must say, that this time, whew!! My clients and I IMMEDIATELY felt the difference with your oils. It was phenomenal!! As soon as I started the bodywork, well, I have to say, that I will be ordering the oils from you from now on. They are so powerful! I have never had such a potent quality before. Thank you, thank you, thank you. And I am sure that my clients thank you too.
karen anderson, PA
Subject: Re: Thank you for your wonderful letter. May we add it to our testimonials? R...
Scott,
yes, you may add my letter to your testimonials. I am very thankful that I stayed up until 3 in the morning to browse the web searching through different things. That is how I stumbled upon your website. And I am a very satisfied customer of yours.
Thanks again
karen anderson
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Subject: Re: I love your service and products!
>>To everyone at Kobashi--
>>
>>Your service and selection are superb! I am new to aromatherapy and found
>>your site last year when I decided to build my essential oil library. I
>>found your products to be excellent! I've placed my second order with your
>>company---your prices and quality cannot be beat!! I've shopped for e.o.'s
>>in my hometown and found the quality lacking and the prices too high. I
>>look forward to expanding my knowledge of oils and their use! Thanks!
>>
>>Toni Loftin
>>Austin, TX
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Thank you for notifying me about my order . It is very reassuring when you buy through internet .
I am looking forward to receiving it . I will certainly give you some comments . It is important to rely on serious suppliers when we know that essential oils are such powerful tools , and that some people sell adulterated products , just for easy money . Your web site is truly impressive , and smells the truth . ( Another precious oil ! ) Hope my intuition is safe . I read a few letters from your consumers and I wish I could be one more happy one beyond others .
Best regards,
Patricia
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Subject: order recieved!!
I just wanted to let you know the order from Kobashi was recieved
,with out a flaw,the package was not even opened.I want to say
"THANK YOU" again for being who you are,I think you people are the
greatest............J.R.Kerley
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Subject: order CD385 JR Kerley customs sending on!
Dear Sharon
May I post this on the net.
Ref: order CD385
JR Kerley
As you see by the reply by :
Gary Van Etten
U.S. Customs Service
Port of Chicago
the problem has been solved.
Please have your brother keep the the customs held back order when it arrives for any trouble that may have been caused.
Mr. Ballard,
The U.S. Customs Laboratory looked at the bottles and said right away that
the products were indeed essential oils.
The Customs chemists said they did not need to perform any analytical test
on the bottles, so a formal laboratory report will not be issued.
So let me apologize on the behalf of the Customs Service. The inspectors
should not have seized the merchandise. The package was sent to our
Foreign Mail Unit today so that it may be routed to the individual who
placed the order.
I will tell our Foreign Mail Unit inspectors not to seize any Kobashi
Essential Oils.
Gary Van Etten
U.S. Customs Service
Port of Chicago
Dear Mr. Gary Van Etten
Thank you very much for your prompt reply. I understand that a customs inspector cannot have a complete knowledge of every product which enters the country. I am glad there is someone doing their best to protect the public.
--
Best Regards,
Scott Ballard
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Dear Kobashi Staff-
You requested feedback following receipt of my first order with you.
I had ordered your beautiful Musk Rose absolute which I find incredibly subtle and unique, and definitely worth ordering again (and again...). A while ago I became intrigued with the very idea of Rosa Moschata as, aside from its atypical (for roses) characteristics, it is not a commonly offered product and I'm very attracted to the uncommon (across the board actually---I'm a visual artist as well as a budding perfumer).
I had previously ordered what was named Musk Rose from a North American source. I was experimenting so it wasn't until after the fact that I became concerned that the product hadn't included a Latin name. It was a pleasant enough product but it had a powerful overtone of amber, and I couldn't get any direct answers when I inquired about its constitution.
Kobashi's approach to LIFE is reflected in your marketing and in your products. I have zero doubts about the authenticity of your Musk Rose. It's plainly a member of the rose family while being profoundly distinct from the more readily available roses I'm acquainted with: damascena and centifolia.
I love the fact that Kobashi is so adamant in its position against animal testing, chemical impurities, etc. This stand is entirely parallel to my own (I'm basically an animal-rights activist [no paint tossing or violence, however! Mainly E-Activism] and I reside with several critters).
I also think that it's very welcoming and generous of you to give your 1st-time customers a full-sized 'gift'. In my case it was a delicious bottle of Citrus Sinensis---Thank You !.
I hope this is the kind of feedback you were looking for.
Until next time,
April D. Yakimovich
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Dear Scott, I have purchased aromatherapy from you in the past and I am so pleased with the quality of your products. I have since been spoiled and can turn to only you for quality oils. I respect your company's high Eco-standards and your care and responsibility to our precious earth and its creatures holds it's weight in gold. (or should I say Melissa?) I've just placed my second order with you and I am so excited to receive it! Thanks so much, Theresa DeNicolag
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Hi Scott,
I'm really excited ! I got my package this morning. I was hoping to use the return address to send you the holistic magazine I was telling you about. Its very hard to read you return address. Can you write back with the correct address. Its not quite an American address and I wouldnt want to send it to the wrong place. I also wanted you to know that there was no poster in my box. I thought the box was rather small for a laminated poster to be inside. It wasnt in there. Will I be receiving one in a different package?
I love the wooden storage boxes. They are great ! My curiosity has hit the roof. Thanks for shipping so soon. I'll look forward to your reply to get the magazine off to you.
Thank Again!
Elissa Scott
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company=Longevity Wellness Center
contact=Heather Sielaff
status=Wholesaler
notes=We are a wellnes center offering acupuncture, massage therapy,and gyrotonic training. We have a retail section selling massage and yoga supplies. We also love Kobashi Essential Oils and use them in our private practices. I found Kobashi while looking for an alternative to Young Living.
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Hi there,
I got my oils today, thank you for the free gift one too, and i really appreciate how fast your service is!
I'm going to read the leaflet & order some more off you, very pleased with the oil and the service, thanks.
julie b
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My oils have arrived today. They are even better than I thought and have already used the rose otto (my favorite). Thank you for the orange oil. What a nice surprise! I plan on ordering from you again.
Stephanie




